When you can't pick up, they still hear from you.
Forward your unanswered calls to your BizEdge number. The caller gets a text back with your name and business, and you get one text and an email with what they said. The job stops going to whoever rings back first. You get a local 04 mobile number just for your business, so callers see a real number they can reply to, not a shortcode or a shared number. No app to install, nothing to learn. Three plans, from $39/mo + GST, month to month, and billing starts the day your first missed call gets a text back.
// EXAMPLE · WHAT THE CALLER GETS
Hi, it's Dave from Dave's Plumbing. Sorry I missed you. What's your name, suburb and how can I help? Reply STOP to opt out.
It's Sam in Reservoir. Hot water's gone, can you get there today?
// WHAT YOU GET
A local 04 number just for your business
One text and email per missed call, with what they said
Every reply in your inbox, so you can text them back
A plain log of every missed call
- No lead fees
- No 12-month lock-in
- Cancel anytime
- Fast customer service
- You own your customers
The job doesn't go to the best tradie. It goes to the one who gets back to them first.
You can't answer with your hands full. That is not a discipline problem, it is a physics problem. So the answer isn't trying harder, it is making sure the caller hears from you anyway.
10:20AM · UP A LADDER
The phone goes in the ute.
You hear it stop. By the time you're down and have your gloves off, it's a missed call from a number you don't know.
2:40PM · UNDER A HOUSE
No voicemail, no message.
Plenty won't leave one. They ring the next name on the list instead, and you never even know what the job was.
7:15PM · AT THE TABLE
You ring back. Too late.
"Thanks mate, we've got someone coming tomorrow." The job was yours at 10:20 this morning. It went to whoever got back to them first.
One text keeps them.Your unanswered calls forward to your BizEdge number, the caller gets a text back in seconds with your name and your business, and you get one text with what they said. You ring them when you're off the tools, and they're far more likely to still be waiting, because somebody answered.
See it work on your own phone.
Ring 0468 018 720 from your mobile. It answers, plays the short message your callers would hear, and the text arrives on your phone in seconds.
0468 018 720You'll get one automatic text. No sign-up, and we won't ring you to sell anything.
That's the whole product. Nothing to install on your phone.
Three steps. Your part takes minutes; the carrier check is often done the same day, at most about 3 business days.
1 SIGN UP
Check your ABN, add a card, get a number just for your business.
Check your ABN and add a card. Nothing is charged today: your card sits on file until your first missed call gets a text back. You get a local 04 mobile number just for your business, so callers see a real number they can reply to, not a shortcode or a shared number. Australian mobile numbers have to be registered to the business that uses them, which is why callers can trust yours: you send your ABN record and a proof of your street address, and our carrier checks them. That is often approved the same day, at most about 3 business days. Then your number is ready, plus the text your callers will get, which you can reword in your own voice.
2 DIVERT YOUR CALLS
Dial the codes we give you.
When your number is ready, your setup page and an email give you a few standard codes for your phone. The main one is below: you type it into your mobile and press call. Works on Telstra, Optus and Vodafone plans, and most brands that run on their networks. Some prepaid services can't divert calls; we ask who your mobile is with at sign-up and give you that carrier's codes. If it won't work on your phone, you don't pay. Your phone still rings first, for about 10 seconds every time: the divert only fires when you don't pick up.
The main one: calls you don't answer
**61*<your BizEdge number>**10#To switch it all off again
##002#3 YOU'RE LIVE
The first missed call starts it.
Next time a call rings out, the caller hears a short recorded message with your business name saying you're on the tools, then gets your text in seconds, and you get one text and an email about the call. That is the day your billing starts, not the day you signed up. If we can't get you set up, you pay nothing.
You start paying the day your first missed call gets a text back.
Month to month, cancel any time. Billing starts the day your first missed call gets a text back. If we can't get you set up, you pay nothing. If we ever take longer than 10 seconds to text a forwarded caller, just let us know and we'll credit you that day's fee. Full conditions are in our terms.
// See the plans →No lock-in contractMonth to month. Cancel any time. No setup fee.
You pay when it worksBilling starts the day your first missed call gets a text back (your own test call counts). Not the day you sign up.
Your phone still rings firstFor about 10 seconds, every time. The divert only fires on calls you don't pick up. Nothing changes about the ones you do.
Three plans: A$39, A$49 or A$69 a month (+GST)50, 100 or 200 missed calls included. Go over and you only pay for the extra calls, up to a limit you set. Flexible and fair.