When you can't pick up, they still hear from you in seconds.
Forward your unanswered calls to your BizEdge number. The caller gets a text back with your name and business, and you get one text and an email with what they said. The job stops going to whoever rings back first. Three plans for busier and quieter businesses, from $39/mo + GST, month to month. Nothing to install and nothing to learn.
You'll get one automatic text. No sign-up, and we won't ring you to sell anything.
That's the whole product. Nothing to install on your phone.
Missed-Call Text-Back
When you can't pick up, the caller still hears from you in seconds.
Month to month, cancel any time. Billing starts the day your first missed call gets a text back. If we can't get you set up, you pay nothing. If we ever take longer than 10 seconds to text a forwarded caller, just let us know and we'll credit you that day's fee. Full conditions are in our terms.
Not every business is the same. Pick the plan that fits how many calls you miss in a month.
Available now
Text-Back 50
Under about 60 missed calls a month.
A$39/ mo + GST
$42.90 inc. GST
+50 missed calls a month included
+Extra calls 78c + GST each, up to a cap you set (A$50 + GST to start). At your cap we stop texting callers until the 1st.
+We text you at 40 calls
+A short message tells the caller you're on the tools, then they get a text back in seconds with your name and business
+One text and an email to you per missed call, with what the caller said
+Replies in your Text-Back Inbox, where you can text the caller back
+A few standard codes on your phone to set up, one to switch it all off
MONTH TO MONTH · CANCEL ANY TIME · BILLING STARTS WHEN YOUR FIRST MISSED CALL GETS A TEXT BACK
Most common
Text-Back 100
About 60 to 140 missed calls a month.
A$49/ mo + GST
$53.90 inc. GST
+100 missed calls a month included
+Extra calls 49c + GST each, up to a cap you set (A$50 + GST to start). At your cap we stop texting callers until the 1st.
+We text you at 80 calls
+A short message tells the caller you're on the tools, then they get a text back in seconds with your name and business
+One text and an email to you per missed call, with what the caller said
+Replies in your Text-Back Inbox, where you can text the caller back
+A few standard codes on your phone to set up, one to switch it all off
MONTH TO MONTH · CANCEL ANY TIME · BILLING STARTS WHEN YOUR FIRST MISSED CALL GETS A TEXT BACK
Available now
Text-Back 200
Over about 140 missed calls a month.
A$69/ mo + GST
$75.90 inc. GST
+200 missed calls a month included
+Extra calls 35c + GST each, up to a cap you set (A$50 + GST to start). At your cap we stop texting callers until the 1st.
+We text you at 160 calls
+A short message tells the caller you're on the tools, then they get a text back in seconds with your name and business
+One text and an email to you per missed call, with what the caller said
+Replies in your Text-Back Inbox, where you can text the caller back
+A few standard codes on your phone to set up, one to switch it all off
MONTH TO MONTH · CANCEL ANY TIME · BILLING STARTS WHEN YOUR FIRST MISSED CALL GETS A TEXT BACK
Which plan? Under about 60 missed calls a month, pick 50. 60 to 140, pick 100. Over 140, pick 200.
Forward your unanswered calls to your BizEdge number. The caller hears a short message that you're on the tools, then gets a text back in seconds with your name and business. You get one text and an email about the call, with what the caller said and a link to the conversation, so the job doesn't go to the next tradie on Google.
All prices AUD, exclusive of 10% GST. Every plan does the same job: they differ only in how many missed calls a month are included. Switch plans any time in Settings, under Billing.
HOW YOU GET SET UP
Three steps. Your part takes minutes; the carrier check is often done the same day, at most about 3 business days.
1 SIGN UP
Check your ABN, add a card, get a number just for your business.
Check your ABN and add a card. Nothing is charged today: your card sits on file until your first missed call gets a text back. You get a local 04 mobile number just for your business, so callers see a real number they can reply to, not a shortcode or a shared number. Australian mobile numbers have to be registered to the business that uses them, which is why callers can trust yours: you send your ABN record and a proof of your street address, and our carrier checks them. That is often approved the same day, at most about 3 business days. Then your number is ready, plus the text your callers will get, which you can reword in your own voice.
2 DIVERT YOUR CALLS
Dial the codes we give you.
When your number is ready, your setup page and an email give you a few standard codes for your phone. The main one is below: you type it into your mobile and press call. Works on Telstra, Optus and Vodafone plans, and most brands that run on their networks. Some prepaid services can't divert calls; we ask who your mobile is with at sign-up and give you that carrier's codes. If it won't work on your phone, you don't pay. Your phone still rings first, for about 10 seconds every time: the divert only fires when you don't pick up.
The main one: calls you don't answer**61*<your BizEdge number>**10#
To switch it all off again##002#
3 YOU'RE LIVE
The first missed call starts it.
Next time a call rings out, the caller hears a short recorded message with your business name saying you're on the tools, then gets your text in seconds, and you get one text and an email about the call. That is the day your billing starts, not the day you signed up. If we can't get you set up, you pay nothing.